XO Fleet’s Comprehensive Accident Management Service

Our accident management service understands the importance of driver and passenger safety, which is why we provide a speedy and efficient response to both fault and non-fault accidents, ensuring that vehicles are attended to promptly and any necessary repairs are carried out as quickly as possible to minimise downtime and keep your fleet on the road.

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Prioritising safety and efficiency for your fleet

XO Fleet’s Accident Management service is available round-the-clock, every day of the year, covering both fault and non-fault accidents. We prioritise the safety of drivers and passengers, responding with speed and efficiency by dispatching an incident response vehicle to the location.

Whether it’s a breakdown, major road accident, motorway closure, or chemical spillage, our partner aims to fix vehicles on the spot, legally and safely. If not feasible, they will recover the vehicle to an approved garage with access to a network of BS-10125 approved repairers, who work to agreed labour rates and part discounts.

Contact XO Fleet to get a quote for your fleet today.

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The advantages of our Accident Management service

XO Fleet provides efficient, convenient and comprehensive Accident Management services

Gain access to a network of workshops

Utilise an analysis portal that offers complete visibility of driver risk

Benefit from on-site mobile repairs, with an average repair time of only a few hours

Access specialist vehicle capabilities

Receive consistent repair standards

Improve cost control

Available 24/7

Access in-house expertise

Customised Accident Management services with flexible payment options

XO Fleet provides efficient, convenient and comprehensive Accident Management services

24/7 Assistance

We understand the importance of being there when you need us. That’s why we offer around-the-clock support for roadside assistance, non-roadworthy vehicle recovery, driver mobilisation, and First Notification of Loss Services. As soon as we receive notification from your driver or the crash sensor in your vehicle, our team will spring into action.

Our innovative technology automatically notifies the relevant individuals, keeping you updated on the actions we take. You can trust us to be there for you whenever you need us.

Repair & Replacement Services

At XO Fleet, we provide repair and replacement services for cars, vans, and HGVs with specialist equipment. Our team assesses the damage and arranges for repairs at one of our XO Fleet approved workshops, ensuring high-quality repairs at a competitive price.

To minimise disruption to your business, we also offer the convenience of a mobile technician who can carry out repairs at a time and location that suits you.

Reducing Risk

With our Accident Management data portal, you can easily access information on the frequency, nature, and location of accidents within your fleet, helping you make informed decisions to reduce the risk of collisions and unplanned costs.

We also offer targeted e-learning modules tailored to your company policies, aimed at reducing driver risk and promoting safer driving practices. Trust us to help you safeguard your drivers and your business.